INDUSTRY
Energy
Trust begins with transparency. Transform customer onboarding in Utilities and Energy with Cyberneid’s digital solutions.
Prevent identity fraud, simplify contract management, and eliminate the hassle of paper documents.
Say goodbye to outdated processes and build stronger, trusted connections.
CYBERNEID FOR THE ENERGY SECTOR
The future of Energy suppliers
Cyberneid revolutionizes the energy sector by addressing the unique challenges of customer acquisition and contract management.
- Identity proofing and KYC (Know Your Customer): technology that prevents identity theft and the creation of fraudulent contracts, protecting energy companies from illicit activities related to sales and enabling the secure and digital signing of contracts.
- Biometric Recognition: enhance security with face-based authentication, minimizing fraud risks and simplifying identity validation for a smoother experience.
- Advanced Electronic Signature: technology that enables the secure signing of contracts quickly and compliantly, eliminating the need for paper documents, reducing operational costs, and increasing the speed of onboarding processes.
Cyberneid empowers energy companies to meet modern demands while enhancing trust and compliance
Prevent identity fraud
Advanced identity proofing safeguards against spoofing and contract fraud, ensuring that only legitimate customers are onboarded.
Enhanced data security
Secure storage and management of sensitive customer data, eliminating the risks associated with paper documentation.
Regulatory compliance
Automated KYC processes ensure compliance with
industry standards
and
regulations, reducing risk.
Accelerated Onboarding
Digital onboarding processes reduce contract completion time, allowing energy companies to serve customers faster.
Cost reduction
Significant savings in paper, storage, and administrative costs by digitizing contracts and identity verification processes.
Improved User Experience
A smooth and transparent onboarding process builds customer trust, fostering long-term relationships.
KNOW MORE
The strategic role of Identity Verification in the Energy sector
Learn how identity verification and electronic signatures can transform your business—discover the key factors in selecting the right provider.
In this article, we explore why energy providers and utility companies must adopt digital identity verification solutions—and how to choose the right provider to stay ahead in a rapidly evolving landscape.
As the energy and utilities sector undergoes digital transformation, secure identity verification and electronic signatures have become essential for security, compliance, and efficiency.
How is Cyberneid helping energy?
Security, transparency, and regulatory compliance are non-negotiable priorities.
Cyberneid helps energy suppliers by offering secure, efficient, and digital-first solutions that address key challenges in the industry, such as identity fraud, paper-based documentation, and inefficient onboarding processes.
- Identity proofing – kYC
- Biometric Recognition
- Advanced Electronic Signature
Identity proofing – KYC
In the energy sector, customer onboarding and contract signing are vulnerable to fraud and identity theft. With sales agents focused on high volumes, fraudulent accounts can be created using stolen identities or fake documents.
Cyberneid’s Identity Proofing and KYC solution helps energy suppliers eliminate these risks. By digitally verifying customer identities, we ensure that only verified individuals can sign contracts. This safeguards against fraud, identity theft, and document manipulation.
Rely on Cyberneid to transform your customer acquisition into an efficient and compliant process.
<95%
Energy suppliers can lower their exposure to fraudulent contracts and identity theft.
60 sec
Complete identity verification in under 60 seconds, ensuring a fast onboarding experience.
>40%
Accelerating onboarding cutting the time required to complete KYC compliance.
>Trust
Secure, seamless onboarding leads to higher customer trust and satisfaction.
Biometric recognition
Cyberneid’s Biometric Recognition leverages face-based authentication to secure customer accounts and streamline identity verification. This ensures only genuine customers gain access to services, enhancing trust while delivering a frictionless experience.
<85%
Biometric recognition authentication reduces fraud incidents by over 85%.
+60%
Customers prefer biometric authentication with a 60% higher adoption rate.
<50%
50% reduction
in customer complaints related to identity
issues.
<40%
Fraud-related losses drop by an average of 40% with biometric security in place.
Advanced Electronic Signature
In the energy sector, traditional paper-based contract signing is time-consuming, costly, and prone to errors. These inefficiencies can lead to delays and increase the risk of fraud.
Cyberneid’s Advanced Electronic Signature solution streamlines the contract process by enabling secure, digital signings.
With legally binding signatures and complete audit trails, we eliminate the need for paper documents, reduce operational costs, and speed up the onboarding process, ensuring a smooth and compliant customer experience.
<85%
By eliminating the manual handling of paper contracts, errors are minimized.
<70%
70% reduction in signing times, allowing energy suppliers to onboard customers faster.
<40%
Reduce operational costs by eliminating expenses related to printing, and storing paper documents.
>50%
Accelerate the contract signing process, enabling agreements to be finalized 50% faster.
Customer Stories
Cyberneid’s innovative solutions have already been chosen by numerous utilities and energy suppliers. By implementing our technologies, these clients have optimized their workflows. Discover who has trusted us and how we have contributed to their success.
Enega – Energie per l’Italia
Discover how Cyberneid helped Enega transform their contract management process and boost efficiency in the energy sector.
RECOMMENDED PRODUCTS
Identikyc
With Identikyc, your bank can verify customers’ identities in a reliable, secure, and privacy-respecting way, using electronic identity documents such as identity cards or passports.
We guarantee a reliable process that protects sensitive data and enhances your customers’ trust in your services.
Instasign Platform
Digitize document management and simplify electronic signatures with Instasign, a platform consisting of four versions: mobile app, intuitive dashboard, web solution, and desktop version.
All versions are customizable, allowing you to choose the ones that best suit your business, ensuring flexibility, security, and compliance.
