
INDUSTRY
Energy
Trust begins with transparency. Transform customer onboarding in Utilities and Energy with Cyberneid’s digital solutions.
Prevent identity fraud, simplify contract management, and eliminate the hassle of paper documents.














CYBERNEID FOR THE ENERGY SECTOR
Powering the future of energy suppliers
Cyberneid supports energy suppliers in managing customer onboarding and contract lifecycle through secure, compliant, and fully digital identity solutions.
- Identity proofing and KYC (Know Your Customer)
- Biometric Recognition
- Advanced Electronic Signature
Cyberneid helps energy companies improve efficiency, compliance, and customer trust.

Prevent identity fraud
Advanced identity proofing protects against spoofing and fraudulent contracts, onboarding only legitimate customers.

Enhanced data security
Secure digital storage eliminates risks linked to paper-based documentation and data handling.

Regulatory compliance
Automated KYC processes ensure continuous compliance with industry regulations and standards.

Accelerated onboarding
Streamlined digital verification accelerates customer
activation and contract
approval.

Cost efficiency
Reduce paper, storage, and administrative costs through fully digital identity and contract workflows.

Improved User Experience
A clear and seamless onboarding journey builds trust and supports long-term customer relationships.
KNOW MORE
The strategic role of Identity Verification in the Energy sector
Learn how identity verification and electronic signatures can transform your business—discover the key factors in selecting the right provider.
In this article, we explore why energy providers and utility companies must adopt digital identity verification solutions—and how to choose the right provider to stay ahead in a rapidly evolving landscape.

As the energy and utilities sector undergoes digital transformation, secure identity verification and electronic signatures have become essential for security, compliance, and efficiency.
How is Cyberneid helping energy?
Cyberneid helps energy suppliers by offering secure, efficient, and digital-first solutions that address key challenges in the industry, such as identity fraud, paper-based documentation, and inefficient onboarding processes.
- Identity proofing – kYC
- Biometric Recognition
- Advanced Electronic Signature
Identity proofing – KYC
Customer onboarding in the energy sector is vulnerable to fraud and identity theft. Stolen or fake identities can lead to fraudulent contracts and losses.
Prevent fraud and identity theft during customer onboarding. Cyberneid digitally verifies every customer, ensuring only legitimate users can sign contracts. Fast, secure, and fully compliant.
<95%
Energy suppliers can reduce exposure to fraudulent contracts and identity theft.
60 sec
Complete identity verification in under 60 seconds for fast onboarding.
>40%
Accelerating onboarding cutting the time required to complete KYC compliance.
>Trust
Secure, seamless onboarding leads to higher customer trust and satisfaction.

Biometric recognition
Cyberneid’s Biometric Recognition leverages face-based authentication to secure customer accounts and streamline identity verification.
This ensures only genuine customers gain access to services, enhancing trust while delivering a frictionless experience.
<85%
Biometric authentication reduces fraud incidents by over 85%.
+60%
Customers prefer biometric login, with 60% higher adoption rates.
<50%
Cut customer complaints related to identity issues by nearly half.
<40%
Fraud-related losses drop by an average of 40% with biometric security.

Advanced Electronic Signature
In the energy sector, traditional paper-based contract signing is time-consuming, costly, and prone to errors. These inefficiencies can lead to delays and increase the risk of fraud.
Sign contracts digitally, quickly, and securely. Eliminate paper, cut costs, accelerate onboarding, and stay compliant with industry regulations.
<85%
Minimizing manual paper handling reduces errors significantly.
<70%
Signing times are cut, enabling faster customer onboarding.
<40%
Lower operational costs by eliminating printing and storage expenses.
>50%
Accelerate contract signing, finalizing agreements 50% faster.


RECOMMENDED PRODUCTS
Solutions for Energy
Available as ready-to-use apps, white-label solutions, or SDKs for easy integration.

Identikyc
📱 App
🖥️ Dashboard
🏷️ White Label
⚙️ SDK
Identity onboarding and verification in seconds
With Identikyc, energy providers can verify customer identities in a reliable, secure, and privacy-compliant way, using electronic identity documents such as identity cards or passports.

Firmo con CIE
📱 App
🏷️ White Label
⚙️ SDK
Secure signing with CIE (Electronic Identity Card)
Firmo with CIE is ideal for energy providers and regulated utilities that require a compliant and secure electronic signature (FEA), while ensuring a simple and intuitive experience for end users.

Instasign Platform
📱 App
🖥️ Dashboard
🌐 Web app
🏷️ White Label
⚙️ SDK
Simple and fast digital signature
Instasign enables energy providers to digitize document management and simplify electronic signatures through a multi-channel platform available as a mobile app, intuitive dashboard, web solution, and desktop version.

Customer Stories
Numerous utilities and energy suppliers have already chosen Cyberneid’s innovative solutions. Discover who has trusted us and how we have contributed to their success.

Enega – Energie per l’Italia
Discover how Cyberneid helped Enega transform their contract management process and boost efficiency in the energy sector.
Found the right solution for your business?
Would you like to learn more about our Identity Proofing and KYC Onboarding services? Please feel free to contact us for a personalised demo or to discover how we can help your business.
