Telco

INDUSTRY

Connectivity built on trust: redefining telecom operations

Cyberneid empowers telecom operators with innovative solutions to combat fraud, eliminate paper-based processes, and streamline customer onboarding.

CYBERNEID FOR TELCO SECTOR

The future of telecommunications

Cyberneid helps telecom operators turn industry challenges into opportunities, focusing on fraud prevention, digital transformation, and customer trust.

Identity Proofing & KYC: secure, compliant onboarding with remote identity verification. Reduce paperwork and delays while improving customer satisfaction.
Biometric Recognition: boost security and convenience with biometric authentication, reducing fraud risks like spoofing and SIM swapping.
Advanced Electronic Signature: go digital with legally compliant e-signatures. Eliminate paper, cut errors, and speed up contract processing.

Cyberneid enables telecom operators to adopt a digital-first approach, strengthen trust, and deliver seamless customer experiences.

Fraud prevention

Protect against SIM swapping, spoofing, and identity theft with secure verification processes.

Cost reduction

Save on physical storage and document management by eliminating paper contracts.

Faster onboarding

Enable customers to complete service activation or operator changes online in minutes.

Regulatory compliance

Ensure full legal compliance with secure,
digital workflows.

Customer experience

Deliver a seamless, hassle-free experience, boosting satisfaction and loyalty.

Error minimization

Reduce human errors with automated data verification and contract processing.

How is Cyberneid helping Telco?

Our integrated solutions are designed to streamline telco operations while ensuring a seamless and secure user experience.

Identity proofing – kYC
Biometric Recognition
Advanced Electronic Signature

Identity proofing – KYC

Telecom onboarding is exposed to identity fraud and unauthorised activations.

Cyberneid digitally verifies customer identities, ensuring only legitimate users can activate services and sign contracts.

Enable fast, secure, and compliant customer acquisition.

<70%

eKYC cuts onboarding time, speeding up service activation.

<35%

Automated identity verification reduces fraud cases by 35%.

>50%

Digital identity proofing boosts customer satisfaction by 50%.

>30%

Automated KYC lowers compliance-related costs by an average of 30%.

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Biometric recognition

SIM swapping and spoofing are increasing threats for telecom operators. Cyberneid’s face-based biometric authentication secures customer access and simplifies identity verification.

Only legitimate users can access services, reducing fraud while delivering a fast and frictionless experience.

<85%

Biometric authentication reduces fraud incidents by over 85%.

+60%

Biometric login sees a 60% higher customer adoption rate.

<50%

Identity-related customer complaints are cut by 50%.

<40%

Fraud-related losses
drop by an average of 40%.

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Advanced Electronic Signature

Telecom operators manage high volumes of contracts for activations and number portability. Cyberneid’s Advanced Electronic Signature enables legally binding digital signing, eliminating paper and physical storage.

Contracts are completed faster, errors are reduced, operational costs decrease, and regulatory requirements are fully met.

>80%

Electronic signatures speed up contract processing by up to 80%.

<65%

Cut printing and storage costs by 65%.

<90%

Digital contracts reduce errors by up to 90%.

>45%

Customer satisfaction increases by 45% with digital signing.

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Solutions for Telco

Available as ready-to-use apps, white-label solutions, or SDKs for easy integration.

Identikyc

➜ Go to the Product

📱 App

🖥️ Dashboard

🏷️ White Label

⚙️ SDK

Identity onboarding and verification in seconds

With Identikyc, telecom operators can verify customer identities reliably, securely, and in full compliance with privacy regulations, using electronic identity documents such as ID cards or passports.

Talk with the KYC Business Unit

Firmo con CIE

➜ Go to the Product

📱 App

🏷️ White Label

⚙️ SDK

Secure signing with CIE (Electronic Identity Card)

Firmo with CIE is ideal for telecom operators and service providers that require a compliant and secure electronic signature (FEA), while offering a simple and intuitive experience for end users.

Talk with the Signature Business Unit