INDUSTRY
Telco
Connectivity built on trust: redefining telecom operations
Cyberneid empowers telecom operators with innovative solutions to combat fraud, eliminate paper-based processes, and streamline customer onboarding.
We help telecom companies deliver faster, more secure, and more reliable services while building lasting customer trust.
CYBERNEID FOR TELCO SECTOR
The future of telecommunications
Cyberneid transforms the telecom industry’s challenges into opportunities. We address key issues such as fraud prevention, digital transformation, and customer trust by providing:
- Identity Proofing & KYC: ensure secure and compliant customer onboarding with remote identity verification. Reduce paperwork and operational delays while improving customer satisfaction.
- Biometric Recognition: enhance security and convenience with biometric recognition authentication, reducing fraud risks such as spoofing and SIM swapping.
- Advanced Electronic Signature: transition to digital contracts with legally compliant e-signatures. Eliminate the burden of storing physical documents, reduce errors, and accelerate contract processing.
With Cyberneid, telecom operators can embrace a digital-first approach, build trust, and deliver seamless customer experiences.
Fraud prevention
Protect against SIM swapping, spoofing, and identity theft with secure verification processes.
Cost reduction
Save on physical storage and document management by eliminating paper contracts.
Faster onboarding
Enable customers to complete service activation or operator changes online in minutes.
Regulatory compliance
Ensure full legal compliance with secure,
digital workflows.
Customer experience
Deliver a seamless, hassle-free experience, boosting satisfaction and loyalty.
Error minimization
Reduce human errors with automated data verification and contract processing.
How is Cyberneid helping Telco?
Security, transparency, and regulatory compliance are non-negotiable priorities.
Our integrated solutions are designed to streamline telco operations while ensuring a seamless and secure user experience.
- Identity proofing – kYC
- Biometric Recognition
- Advanced Electronic Signature
Identity proofing – KYC
In the telecommunications sector, managing customer identity verification efficiently is crucial to prevent fraud and ensure compliance with regulations.
Cyberneid’s Identity Proofing & KYC solutions allow telecom providers to securely verify customer identities remotely, eliminating the need for in-person checks and reducing reliance on paper documentation.
This ensures faster activation processes, improves customer satisfaction, and minimizes operational overhead.
<70%
Remote KYC reduces onboarding time by up to 70%, enabling faster service activation.
<35%
Companies using automated identity verification report a 35% reduction in fraud cases.
>50%
Digital identity proofing increases customer satisfaction
by 50% .
>30%
Compliance-related costs are reduced by an average of 30% with automated KYC.
Biometric recognition
Fraudulent activities like SIM swapping and spoofing are growing concerns in the telecom industry. Cyberneid’s Biometric Recognition leverages face-based authentication to secure customer accounts and streamline identity verification.
This ensures only genuine customers gain access to services, enhancing trust while delivering a frictionless experience.
<85%
Biometric recognition authentication reduces fraud incidents by over 85%.
+60%
Customers prefer biometric authentication with a 60% higher adoption rate.
<50%
50% reduction
in customer complaints related to identity
issues.
<40%
Fraud-related losses drop by an average of 40% with biometric security in place.
Advanced Electronic Signature
The telecom industry relies heavily on contracts, whether for new activations or number portability.
Cyberneid’s Advanced Electronic Signature solutions enable digital signing of legally binding agreements, eliminating the need for paper contracts and physical storage.
This not only accelerates the contracting process but also reduces human errors and operational costs, while meeting regulatory requirements.
>80%
Electronic signatures speed up contract processing by up to
80%.
<65%
Businesses report a 65% cost savings on
printing,
storage.
<90%
Error rates in digital contracts are 90% lower than those in paper-based agreements.
>45%
Customer satisfaction improves by 45% when digital signing options are provided.
RECOMMENDED PRODUCTS
Identikyc
With Identikyc, you can verify customers’ identities in a reliable, secure, and privacy-respecting way, using electronic identity documents such as identity cards or passports.
We guarantee a reliable process that protects sensitive data and enhances your customers’ trust in your services.
Instasign Platform
Digitize document management and simplify electronic signatures with Instasign, a platform consisting of four versions: mobile app, intuitive dashboard, web solution, and desktop version.
All versions are customizable, allowing you to choose the ones that best suit your business, ensuring flexibility, security, and compliance.
Firmo con CIE
Firmo con CIE allows you to electronically sign any document using the Electronic Identity Card wherever you are and send it instantly, all thanks to the SDK technology integrated in the app.
Enable citizens and officials to sign certified documents remotely, ensuring compliance and maintaining the integrity of each signature.
