INDUSTRY
Hospitality
Streamline hospitality with technology: say goodbye to time-consuming check-ins and hello to seamless, autonomous self-check-in processes.
With solutions like youCheckin, your guests can complete registration in under 40 seconds, while you eliminate manual errors, improve efficiency, and focus on delivering exceptional service.
CYBERNEID FOR THE HOSPITALITY
Smart tools for Hotels and B&Bs
Cyberneid transforms the challenges of the hospitality sector into streamlined, guest-friendly solutions by providing advanced tools for:
- Self-check-in with secure identity proofing
- Digital signature for guest agreements and data management
- Automatic door access through facial recognition powered by Wink&Go
These services eliminate the inefficiencies of traditional check-in processes, reduce operational burdens, and enhance the guest experience.
Accelerated check-in
Reduce guest check-in time from 7 minutes to under 40 seconds, allowing for a smoother and more efficient guest experience.
Guest satisfaction
Offer a modern, hassle-free self-check-in experience, eliminating queues and manual paperwork while boosting guest satisfaction.
Integration with public requirements
Automatically register guest data and securely transmit it
to public
authorities.
Cost and time savings
Minimize operational costs and free up reception staff to focus on delivering exceptional guest services rather than repetitive administrative tasks.
Fraud prevention
Leverage facial recognition and secure identity proofing to prevent identity theft and enhance overall security for both guests and operators.
Smart door access
Enhance guest experience with keyless entry, offering a seamless and innovative access solution for rooms and facilities, all with a simple wink.
KNOW MORE
The strategic role of Identity Verification in the Hospitality sector
Discover how virtual identity verification and self check-in can revolutionize your hospitality operations—learn how to choose the right provider for your business needs.
In this article, we’ll explore how hospitality providers can implement IDV solutions like self check-in to enhance guest satisfaction, reduce fraud, and meet regulatory requirements in a fast-paced digital world.
IDV is now a key tool for ensuring secure, seamless, and compliant guest experiences. Traditional check-in methods expose properties to security risks.
How is Cyberneid helping hospitality?
Security, transparency, and regulatory compliance are non-negotiable priorities.
Our integrated solutions are designed to streamline hotel operations while ensuring a seamless and secure user experience.
- Identity proofing – kYC
- Biometric Recognition
- Advanced Electronic Signature
- Keyless Room Access
Identity proofing – KYC
Our ID Proofing and Know Your Customer (KYC) solution addresses the challenges of verifying guest identities, a critical step for security and regulatory compliance.
Through a quick and secure process, your customers can complete check-in easily and contact-free, while your hotel ensures real-time identity verification.
With seamless integration into your workflow, we reduce fraud risk and optimize the check-in process.
<95%
95% reduction in check-in time with digital identity verification
40 sec
Self check-in completed in less than 40
seconds
98%
98% compliance with international security and privacy regulations.
<40%
40% reduction in human errors during guest registration
Biometric recognition
Cyberneid’s biometric recognition technology provides an advanced, secure system for identifying guests through facial scans. This reduces the need for physical passports and cards, simplifying the guest experience and minimizing human error.
Adopting this technology improves check-in management, enhances guest satisfaction, and optimizes internal operations.
<99%
99% accuracy in
biometric
recognition
<50%
50% reduction in time needed for identity verification.
<75%
75% decrease in cases of lost or stolen
documents
>30%
30% increase in overall guest
satisfaction
Advanced Electronic Signature
Cyberneid enables hotels to obtain secure digital signatures for contracts, registrations, and authorizations directly from mobile devices. This eliminates the need to manage paper documents, speeding up the registration process and reducing environmental impact.
The advanced electronic signature is legally valid and compliant with regulations, offering a secure and efficient alternative to manual signing.
<100%
100% reduction in paper document usage, improving efficiency
<85%
85% faster acceptance and signing
processes
<99%
99% legal compliance with electronic signature regulations
>60%
60% reduction in operational costs related to document.
Keyless room access
Our keyless room access system offers a contactless experience, allowing guests to securely unlock their room using only their face. This eliminates physical keys, enhancing security and preventing unauthorized access.
It ensures efficient room management with full control over access, eliminating the risk of key loss or theft.
<90%
A 90% reduction in cases of lost keys, ensuring a more secure and hassle-free experience.
<80%
A 80% savings on physical key management costs, reducing the need for replacing lost keys.
>95%
95% increase in guest satisfaction for the convenience and security of the service.
98%
98% security against unauthorized access thanks to biometric recognition.
RECOMMENDED PRODUCTS
youCheckin
youCheckin revolutionizes the check-in process by eliminating reception queues, streamlining both time and costs for managing check-ins across all types of accommodations, from hotels to non-hotel establishments.
In under 40 seconds, the check-in is complete, whether guests opt for self check-in or on-site check-in. Your data will be instantly available on the dashboard, ensuring a faster and more efficient guest experience.
Instasign Platform
Digitize document management and simplify electronic signatures with Instasign, a platform consisting of four versions: mobile app, intuitive dashboard, web solution, and desktop version.
All versions are customizable, allowing you to choose the ones that best suit your business, ensuring flexibility, security, and compliance.
Wink&Go
Thanks to biometric recognition, users can securely authenticate and access services with a simple wink. This approach completely eliminates the need for passwords or codes, reducing the risk of fraud and cyberattacks related to credential theft.
With Wink&Go, the future of login is secure, fast, and stress-free.
