The growing need for secure identity verification
In the fast-changing world of public utility services, ensuring secure identity verification has become more critical than ever. The energy sector, in particular, faces high customer turnover, with a 14% supplier change rate in 2019 (ARERA). Traditional methods—paper contracts and manual identity verification—not only expose companies to security risks but also slow down operations.
Digital transformation is the key to overcoming these challenges, and Cyberneid is at the forefront with its innovative solutions: Identikyc and Instasign.
The Risks of operating without digital identity verification
Fraud & identity theft
Energy providers face rampant fraud, from identity theft to contract manipulation. Sales agents, pressured by quotas, sometimes engage in unethical practices, leading to contracts signed under pretences. Storing photocopies of ID documents in paper archives further increases the risk of data breaches and unauthorized access.
- Security vulnerabilities
Paper contracts are inherently insecure. They can be lost, stolen, or altered, exposing sensitive customer information to misuse. The physical storage and transportation of these documents also add unnecessary risks and inefficiencies. - Regulatory compliance challenges
Regulatory bodies like ARERA require meticulous record-keeping and data security. However, paper-based systems make compliance difficult, leading to potential fines and legal complications. - Operational inefficiencies
Manual processes—printing, signing, mailing, and storing paper contracts—consume valuable time and resources. Public utility companies spend millions annually on administrative overhead, diverting focus from core business objectives. - Environmental impact
Paper contracts contribute to deforestation, carbon emissions, and waste production. The shift to digital contracts is not only a strategic business move but also a sustainable choice for the planet.
Identikyc and Instasign: a game-changer for the Energy sector
Cyberneid’s Identikyc and Instasign address these challenges head-on, providing a secure, efficient, and legally compliant solution.
- ✅ Guaranteed Identity Verification – Instasign uses advanced authentication to verify customer identities, eliminating spoofing and identity theft.
- ✅ Legally Binding Digital Signatures – Contracts are signed using Advanced Electronic Signatures (AES), ensuring compliance with eIDAS regulations and providing tamper-proof security.
- ✅ Real-Time Processing & Activation – The entire contract process, from signing to verification, happens in minutes instead of days, drastically improving customer experience.
- ✅ Secure Digital Contract Storage – Say goodbye to paper archives. Instasign enables encrypted cloud storage, ensuring documents are safe, accessible, and GDPR-compliant.
- ✅ Sustainable & Cost-Effective – Transitioning to digital contracts reduces paper waste, logistics costs, and administrative workload, making operations more sustainable and profitable.
The future of Identity Verification in public utilities
By implementing Identikyc and Instasign, energy providers can revolutionize their operations, ensuring security, efficiency, and compliance while enhancing customer trust. Digital identity verification is no longer an option—it’s a necessity.
Take the next step toward secure digital transformation with Identikyc and Instasign by Cyberneid.
