Terms and Conditions of Website Use

Last updated: 12 October 2026

1. Purpose

These Terms and Conditions govern access to and use of the website www.cyberneid.com and its contents.

The website is operated by:

Cyberneid S.r.l.

Office: Via Solimena n. 93, Naples, Italy

These Terms apply exclusively to the use of the corporate website.

They do not govern the products, services, platforms, applications, software licenses or other solutions that may be presented on the website.

Such products and services, where subject to a specific commercial relationship, are governed by their respective contractual terms, licenses, agreements and dedicated documentation.

2. Acceptance of the Terms

Accessing and browsing the website constitutes acceptance of these Terms, to the extent applicable to the use of the website. If the user does not agree to these Terms, they are requested to discontinue browsing and refrain from using the website’s functionalities.

The use of any Cyberneid services or products does not imply acceptance of these Terms as contractual terms governing such services, which remain subject to the specifically applicable documentation.

3. Purpose of the website

The website is primarily intended for:

corporate purposes;
informational purposes;
commercial purposes;
communication and dissemination purposes.

Through the website, Cyberneid presents its business activities, expertise, technological solutions and their areas of application.

The website may also allow users to request information, contact Cyberneid or express interest in products and services. The information published on the website is general and informational in nature and does not constitute, unless expressly stated otherwise, a binding contractual offer.

4. Information available on the website

Cyberneid undertakes to keep the information published on the website accurate and up to date.

However, given the dynamic nature of the content and technologies presented, it cannot be guaranteed that every piece of information will always be complete, up to date or free from errors. Information relating to products, functionalities, technical specifications, availability or delivery methods may change over time. The definitive characteristics of a product or service are those set out in the relevant applicable commercial and contractual documentation.

The presence of specific information on the website does not constitute a guarantee that the relevant product, service or functionality will be available at all times or to every customer.

5. Permitted use of the website

The user may use the website exclusively for lawful purposes and in compliance with these Terms and applicable legislation.

The user agrees not to use the website:

for unlawful purposes;
to compromise the operation or security of the website;
to attempt to gain unauthorized access to systems, servers, accounts or data;
to introduce viruses, malware or other harmful elements;
to carry out scraping, automated extraction or mass acquisition of content in violation of the law or Cyberneid’s rights;
to circumvent security systems or technical limitations;
to interfere with the availability of the website or with other users’ access;
to use website content in a misleading manner or in a way that creates an unauthorized association with Cyberneid.

Cyberneid reserves the right to take the necessary measures to prevent unlawful or unauthorized use of the website.

6. Intellectual property

All content available on the website, unless otherwise indicated, is protected by applicable intellectual and industrial property laws.

By way of example, the following are protected:

texts;
images;
photographs;
illustrations;
videos;
graphic elements;
interfaces;
layouts;
trademarks;
logos;
trade names;
documentation;
audiovisual materials;
other content published on the website.

The relevant rights belong to Cyberneid or to their respective owners.

Browsing the website does not grant the user any intellectual or industrial property rights.

Unless expressly permitted by law or authorized in writing, it is prohibited to reproduce, distribute, modify, publish, make available to the public, transmit, sell or commercially exploit the content of the website.

Consultation of the content for personal or non-commercial professional use is permitted, provided that such content is not altered, removed or used in a manner that creates a false or misleading impression as to its origin.

7. Trademarks and distinctive signs

The name Cyberneid, its logos and other distinctive signs appearing on the website belong to their respective owners and are protected by applicable legislation.

The use of Cyberneid trademarks and logos without prior authorization is not permitted.

Third-party trademarks, names and logos that may appear on the website belong to their respective owners.

Their presence on the website is solely for identification, informational or descriptive purposes and does not imply, unless expressly stated otherwise, any ownership or agency relationship.

8. Contacts and requests for information

The website may provide users with contact forms or other tools for communicating with Cyberneid.

The user is responsible for the accuracy and truthfulness of the information provided.

Submitting a request through the website does not automatically result in the conclusion of a contract, acceptance of an offer or activation of a product or service.

Any commercial relationships will be governed by the specifically applicable contractual documentation.

The processing of personal data provided through contact forms is governed by the website’s Privacy Policy.

9. Links to external websites

The website may contain links to websites, platforms or services operated by third parties.

Such links may be provided to offer users additional information or access to external resources.

Cyberneid is not responsible, except as required by applicable law, for the content, availability or management methods of third-party websites.

Access to such websites is undertaken at the user’s own responsibility and is subject to the terms and conditions established by their respective operators.

The presence of a link does not necessarily constitute an endorsement or recommendation of the content or services available on the external website.

10. Website availability

Cyberneid undertakes to ensure, to the extent reasonably possible, the continuity and proper functioning of the website.

However, the website may be temporarily unavailable due to:

maintenance activities;
updates;
technical issues;
security interventions;
infrastructure failures;
connectivity issues;
events beyond Cyberneid’s control.

Cyberneid may also modify, suspend or permanently or temporarily remove content or functionalities of the website.

Where possible, scheduled interventions will be carried out in an effort to minimize their impact on website availability.

11. Security

Cyberneid adopts reasonable technical and organizational measures to protect the website and its infrastructure against unauthorized access and harmful activities.

However, no IT system can be considered completely immune from risks.

The user is required to use the website responsibly and refrain from carrying out activities that could compromise its security, integrity or availability.

Any vulnerabilities or security issues identified may be reported to Cyberneid through the available contact channels.

12. Liability relating to content

Cyberneid undertakes to provide accurate and up-to-date information but does not guarantee that all website content will always be complete, error-free or updated in real time.

Unless expressly stated otherwise, the information available on the website should not be considered specific professional, legal, financial or technical advice.

The user is responsible for decisions made on the basis of information published on the website.

For specific information relating to Cyberneid products or services, users are invited to request the relevant commercial and technical documentation from the Company.

13. Limitation of liability

To the extent permitted by law, Cyberneid shall not be liable for any damages arising from:

the temporary inability to access the website;
interruptions or malfunctions of the Internet connection;
technical issues attributable to third-party infrastructure or services;
use of the website in breach of the law or these Terms;
decisions made by the user solely on the basis of information published on the website;
content or services available on third-party websites accessed through links provided on the website.

The limitations set out above shall not apply where liability cannot be excluded or limited under applicable law.

In particular, nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

14. Cyberneid services and products

The website may present products, services, platforms, applications and solutions developed or provided by Cyberneid.

The information available on the website is provided for informational purposes only and does not govern the contractual relationship relating to such products or services.

The use, purchase or activation of a Cyberneid product or service is governed, where applicable, by specific:

general terms and conditions;
service terms and conditions;
licenses;
commercial agreements;
technical documentation;
privacy notices;
other applicable contractual documents.

In the event of any conflict, the contractual terms expressly applicable to the specific product or service shall prevail with respect to the relevant relationship, to the extent permitted by law.

15. Changes to the website

Cyberneid may modify, update or remove content, information, sections or functionalities of the website at any time.

Such changes may concern, by way of example:

website structure;
content;
images;
descriptions;
products presented;
corporate information;
functionalities;
external links.

Such changes may be made without prior notice where necessary for technical, organizational or security reasons.

16. Amendments to these Terms

Cyberneid may amend these Terms to reflect regulatory, technological or organizational changes, or changes relating to the operation of the website.

The updated version will be published on this page and will indicate the date of the latest update.

Users are invited to consult this page periodically.

Changes to contracts relating to Cyberneid products or services shall be governed by the relevant contractual terms and applicable legislation.

17. Severability

If any provision of these Terms is deemed invalid, void or unenforceable under applicable law, the remaining provisions shall continue to be effective to the extent permitted by law.

The provision concerned shall, where possible, be interpreted in a manner that preserves its purpose while complying with applicable law.

18. Governing law

These Terms are governed by Italian law, without prejudice to any mandatory provisions applicable under the law applicable to the user.

Any dispute concerning the interpretation or use of the website shall be submitted to the competent judicial authority in accordance with applicable law.

Where the user acts as a consumer, the mandatory provisions provided for by consumer protection legislation shall remain applicable, including those relating to territorial jurisdiction.

19. Contact

For information regarding the website or these Terms and Conditions, please contact:

Cyberneid S.r.l.

Via Solimena n. 93, Naples, Italy

E-mail: info@cyberneid.com

Website: www.cyberneid.com