THE PRODUCT

CER Portal Mobile

Connecting people to renewable energy communities.

Mobile App Renewable Energy iOS & Android
CER Portal Mobile application
THE CHALLENGE

Making Membership
More Accessible

Joining a Renewable Energy Community involves more than expressing an interest. Prospective members need to provide personal information, identify the properties involved and complete the documentation required to submit their application.

CER Portal Mobile was created to support this journey through a dedicated mobile experience, giving prospective members a place to manage their information and take the steps needed to apply to a community.

THE SOLUTION

A Simpler Way to Connect with Energy Communities

CER Portal Mobile brings the membership journey into one accessible mobile experience. Users can manage their personal information, discover Renewable Energy Communities and follow their applications through a dedicated personal area.

The result is a single point of access to the information and activities involved in joining and engaging with a community.

THE PRODUCT

One App, Every Step of the Journey

From managing personal information to applying for a Renewable Energy Community, CER Portal Mobile brings essential activities together in one connected experience.

CER Portal Mobile personal area for managing profile and personal information
01 / PERSONAL AREA

Your Information, in One Place

Users can manage their personal details, addresses and profile information from a dedicated personal area, keeping the information needed for their CER journey organised in one place.

CER Portal Mobile membership application and application management
02 / MEMBERSHIP

Apply and Manage Your Candidacy

The app supports the membership application journey, allowing prospective members to submit their candidacy and return to their personal area to manage its status and related documentation.

CER Portal Mobile dashboard displaying community energy indicators
03 / COMMUNITY DATA

Understand Your Community

The CER dashboard brings community energy indicators into view, including energy produced, self-consumed, shared and withdrawn, alongside environmental indicators such as estimated CO₂ savings.

BUILT-IN DIGITAL SIGNING

A Smoother Application Process, Powered by Instasign

The membership journey also integrates Instasign, Cyberneid’s electronic-signature technology, allowing applicants to sign the documents required for their CER application directly within the app.

Designed around the needs of the Italian market, the signing flow prioritises electronic signing with the CIE. If users do not have their CIE PIN available, they can use Instasign’s alternative identity verification flow with another supported identity document. Once signing is completed, the signed document is automatically sent to the CER administration platform.

Complete Instasign signing flow integrated into CER Portal Mobile, from the membership document to electronic signing

The complete signing journey, integrated directly into the CER Portal Mobile application.

Conclusion

Bringing the CER Journey Together

CER Portal Mobile brings together community discovery, membership applications, energy data and secure electronic signing in a single mobile experience.

Developed for Gruppo Sistematica, the project reflects Cyberneid’s approach to custom development: translating business requirements into digital products and integrating existing technologies where they add value.

A note from the author

A project at the intersection of usability, real-world processes and technology — bringing the application journey and electronic signing together in one experience.

Alessia Pauciullo
Alessia Pauciullo Product Designer · Cyberneid