Privacy Policy
Privacy Notice on the processing of personal data pursuant to Articles 13 and 14 of Regulation (EU) 2016/679
Last updated: 12 October 2026
1. Introduction
Cyberneid S.r.l. places particular importance on the protection of personal data and the privacy of users who visit its website.
This Privacy Policy describes how Cyberneid S.r.l. processes users’ personal data in connection with browsing and using the website www.cyberneid.com, including the functionalities available on the website and the forms used to contact the Company.
This Privacy Notice is provided pursuant to Regulation (EU) 2016/679 (“GDPR”), as well as applicable Italian data protection legislation.
This Privacy Policy applies exclusively to the website www.cyberneid.com.
Products, services, platforms and applications that may be presented or promoted through the website are, where applicable, governed by specific privacy notices, contractual terms and dedicated documentation. Such documents apply to the relevant processing of personal data and are not replaced by this Privacy Policy.
2. Data Controller
The Data Controller of the personal data collected through the website is:
Cyberneid S.r.l.
Registered office: Via Solimena n. 93, Naples, Italy
E-mail: info@cyberneid.com
Website: www.cyberneid.com
For any request concerning the processing of personal data or for the exercise of the rights provided for by the GDPR, the Data Controller may be contacted using the contact details provided above.
3. What personal data we may collect
When browsing and using the website, Cyberneid may process certain categories of personal data, within the limits necessary for the purposes described in this Privacy Notice.
3.1 Browsing data
The IT systems and software procedures enabling the website to operate may acquire, during their normal operation, certain data whose transmission is implicit in the use of Internet communication protocols.
By way of example, the following data may be collected:
- IP address;
- information relating to the device used;
- browser type and version;
- operating system;
- date and time of the request;
- pages and resources accessed;
- connection-related information;
- server response codes;
- other technical data necessary for the proper operation and security of the website.
Such data are processed primarily to enable browsing, ensure the proper functioning of the website, carry out security activities and prevent any unlawful or anomalous use.
3.2 Data voluntarily provided by the user
The user may voluntarily provide personal data when choosing to contact Cyberneid through the forms available on the website or through the published e-mail addresses.
Depending on the functionality used, such data may include:
- first and last name;
- company or organization name;
- e-mail address;
- telephone number;
- information relating to the request;
- any additional information voluntarily included in the message.
Users are invited to provide only the information necessary to handle their request and not to enter personal data relating to third parties or irrelevant special categories of personal data in the forms.
3.3 Data relating to contact requests
When a user submits a request through the website, Cyberneid may process the data provided in order to understand and handle the request, provide a response and, where appropriate, continue communications relating to the request itself.
4. Purposes of processing
Personal data collected through the website may be processed for the following purposes.
A. Website operation: To enable the proper browsing, display and use of the website’s content and functionalities.
B. Website security: To ensure the security of the infrastructure and IT systems, prevent unauthorized access, detect anomalous activities and prevent any abuse or cyberattack.
C. Management of requests received: To respond to requests submitted by users through contact forms or the e-mail addresses published on the website.
D. Management of pre-contractual relationships: Where a request concerns information about Cyberneid products or services, the data may be used to provide the requested information and manage any communications preliminary to a potential commercial relationship.
E. Compliance with legal obligations: To comply with obligations established by applicable legislation and with requests from competent authorities.
F. Protection of rights: To ascertain, exercise or defend a right of Cyberneid, including in judicial or extrajudicial proceedings, where necessary.
G. Commercial communications: Where the website allows users to subscribe to newsletters or other promotional communications, data may be used to send such communications in accordance with the applicable procedures and legal basis provided for by applicable legislation. Where consent is required, commercial communications will be sent only after obtaining the user’s consent. Consent may be withdrawn at any time.
5. Legal bases for processing
Personal data are processed on the basis of one of the legal grounds provided for by Article 6 of the GDPR, in relation to the specific purpose pursued.
In particular:
- Website operation and management of requests: processing may be necessary for the performance of pre-contractual measures taken at the request of the data subject, where applicable.
- Compliance with legal obligations: processing may be necessary to comply with a legal obligation to which the Data Controller is subject.
- Security and protection of systems: processing may be based on the Data Controller’s legitimate interest in securing its systems and preventing unlawful activities, while respecting the rights and freedoms of data subjects.
- Protection of rights: processing may be based on the Data Controller’s legitimate interest in protecting its rights.
- Commercial communications: where required by applicable legislation, processing is carried out on the basis of the data subject’s consent.
6. Nature of the provision of data
The provision of personal data through the website is generally optional.
However, certain data may be necessary to enable Cyberneid to handle a specific request.
Failure to provide the information that is essential for this purpose may make it impossible to respond to the user’s request or provide the service requested through the website.
The provision of any additional data beyond those necessary is optional.
The provision of data for commercial communication purposes, where based on consent, is voluntary, and refusal to provide consent does not prevent the user from using the website or submitting requests for information.
7. Processing methods
Personal data may be processed using electronic, telematic and, where necessary, paper-based means.
Processing is carried out in accordance with the principles of fairness, lawfulness, transparency, data minimization, accuracy, storage limitation, integrity and confidentiality.
Cyberneid adopts technical and organizational measures appropriate to the risk to protect personal data against loss, destruction, unauthorized access, disclosure, alteration or unlawful processing.
Access to data is permitted exclusively to persons who require it for the performance of their activities and who have been duly authorized or appointed, where required.
8. Data recipients
Personal data may be disclosed, to the extent necessary for the purposes indicated above, to entities providing services necessary for the management of the website and related activities.
By way of example, such entities may include:
- hosting and infrastructure service providers;
- IT and maintenance service providers;
- technical service providers relating to the website;
- providers of tools used to manage communications;
- consultants and professional advisors, to the extent necessary;
- public authorities and entities legally entitled to receive the data.
Where such entities process personal data on behalf of Cyberneid, they are appointed as Data Processors pursuant to Article 28 of the GDPR, where applicable.
Personal data are not disseminated, except where required by law.
9. Transfer of data outside the European Economic Area
Where, in connection with the management of the website, Cyberneid uses service providers involving the transfer of personal data to countries located outside the European Economic Area, such transfers shall be carried out in compliance with the provisions of Chapter V of the GDPR.
In particular, transfers may be carried out on the basis of:
- an adequacy decision adopted by the European Commission;
- Standard Contractual Clauses approved by the European Commission;
- other safeguards provided for by the GDPR.
10. Data retention
Cyberneid retains personal data for the period necessary to achieve the purposes for which they were collected and, subsequently, for any period necessary to comply with legal obligations or protect its rights.
In particular:
- technical and browsing data are retained for the period necessary for the technical management and security of the website;
- data provided through contact forms are retained for the time necessary to manage the request and any subsequent relevant communications;
- data relating to commercial relationships are retained for the period necessary to manage the relationship and comply with any obligations arising under applicable legislation;
- data processed on the basis of consent for promotional purposes are retained until consent is withdrawn or for the periods established for the specific activity;
- data necessary for the protection of rights may be retained for the period necessary to ascertain, exercise or defend such rights.
At the end of the applicable retention periods, data are deleted, anonymized or retained only where this is required or permitted by law.
11. Cookies and tracking technologies
The website may use cookies and similar technologies.
Cookies may be used to ensure the proper functioning of the website, store user preferences, ensure security and, where applicable, collect information relating to browsing and use of the website.
Cookies and tracking technologies that are not strictly necessary for the operation of the website are used in compliance with applicable legislation and, where required, subject to the user’s prior consent.
Information relating to cookies and any tracking technologies used is provided in the website’s Cookie Policy.
Users can manage their preferences using the tools made available on the website.
12. Links to third-party websites and services
The website may contain links to websites, platforms or services operated by third parties, including social networks, video platforms or other online services.
Accessing such websites or services may result in the processing of personal data by their respective operators.
Cyberneid is not responsible for the manner in which such parties process personal data outside its own website.
Users are invited to consult the privacy notices of third-party services before using them.
The presence of a link on the website does not necessarily imply that Cyberneid endorses or controls the content, privacy policies or operating methods of the linked website.
13. Data subject rights
The data subject may exercise, in the cases and under the conditions provided for by the GDPR, the rights granted under Articles 15 et seq. of the Regulation.
In particular, the data subject may request:
- access to their personal data;
- rectification of inaccurate data;
- completion of incomplete data;
- erasure of data in the cases provided for by law;
- restriction of processing;
- data portability, where applicable;
- objection to processing in the cases provided for by the GDPR;
- withdrawal of previously given consent, without affecting the lawfulness of processing carried out before such withdrawal.
The data subject may also object at any time to processing carried out for direct marketing purposes.
To exercise their rights, users may submit a request to: info@cyberneid.com
Cyberneid will provide a response within the time limits established by applicable legislation.
14. Right to lodge a complaint
If the data subject believes that the processing of their personal data is carried out in violation of the GDPR or applicable legislation, they have the right to lodge a complaint with the competent supervisory authority.
In Italy, the supervisory authority is: Garante per la protezione dei dati personali
Further information on how to lodge a complaint is available on the official website of the Garante.
15. Privacy of minors
The website is primarily intended for a professional and business audience.
Cyberneid does not knowingly intend to collect, through the website, personal data of minors for purposes incompatible with the functionalities offered.
If a minor uses the website, any processing of personal data provided will nevertheless be carried out in compliance with applicable legislation.
16. Updates to the Privacy Policy
Cyberneid may modify or update this Privacy Policy to reflect changes in legislation, technology, organization or the functionalities of the website.
The updated version will be published on this page together with the relevant date of update.
Users are therefore invited to consult this page periodically.
17. Contact
For any information regarding this Privacy Policy or the processing of personal data carried out through the website, please contact:
Cyberneid S.r.l.
Via Solimena n. 93, Naples, Italy
E-mail: info@cyberneid.com
Website: www.cyberneid.com